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Player’s account banned, payouts confiscated. – real money bonus poker 5 hand online

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The new player’s payouts have been nullified.

The gamer away from Saskatchewan had been waiting for a detachment to possess less than 14 days. I advised the gamer to go to at least two weeks to possess the brand new detachment to be processed. Despite extending the fresh effect date by one week, the player didn’t address the messages.

Player’s winnings have been capped.

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The gamer from The brand new Zealand got requested a detachment below two weeks just before distribution which complaint. The challenge is resolved as the player affirmed that the detachment had been paid out. The case are noted as the ‘resolved’ regarding the Grievances Team’s program.

The player out of Brazil try experience particular problems with their withdrawal. The ball player away from Germany has issues with fee approach confirmation having fun with Giropay; it offered a PDF and you may screenshot of their online financial declaration, that has been rejected. The gamer out of Germany try suffering from the new confirmation processes, that has defer their 400€ payout as the June several, 2023. Despite distribution the required files, she however wasn’t verified.

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